Privacy Policy
Who We Are
Our website address is: https://www.learntradeskills.co.uk. At Learn Trade Skills, we are committed to safeguarding your privacy and managing your data responsibly. This Privacy Policy explains how we collect, use, and protect your information.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help detect spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to verify if you are using it. The Gravatar service’s privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible publicly alongside your comment.
Media
If you upload images to our site, ensure they do not include embedded location data (EXIF GPS). Visitors to the site can download and extract location data from uploaded images.
Cookies
We use cookies to improve your experience on our website:
- Comments: When you leave a comment, you can opt-in to save your name, email, and website in cookies for convenience. These cookies will last for one year.
- Login: We set temporary cookies on the login page to verify if your browser accepts cookies. These cookies do not contain personal data and are discarded when you close your browser. Login cookies persist for two days unless you select “Remember Me,” in which case they last for two weeks. Screen preference cookies last for one year.
- Publishing: If you edit or publish an article, a cookie containing the post ID will be saved. This cookie expires after one day.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited the other website directly. These sites may collect your data, use cookies, embed third-party tracking, and monitor your interaction with their content, especially if you are logged into their services.
How We Use Your Data
When you submit your information through our website, it is stored in our Customer Relationship Management (CRM) system. We use this data for the following purposes:
- Communication: To respond to inquiries or provide information about our services.
- Promotional Offers: To notify you about promotions, discounts, or events that may be of interest to you.
- AI Calling System: To facilitate efficient communication, we may use an AI-powered calling system to contact you based on the information you provide.
Data Retention
- Comments: Comments and associated metadata are retained indefinitely. This allows us to recognize and approve follow-up comments without moderation delays.
- Registered Users: If you register on our website, we store the personal information provided in your user profile. Users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit this information.
Your Data Rights
You have the following rights concerning your data:
- Access: You can request an exported file of the personal data we hold about you.
- Deletion: You can request that we delete your personal data. However, this does not include data we are legally or administratively required to retain.
Where Your Data Is Sent
Data provided through our contact forms is processed and stored in our CRM system and may also be used in conjunction with our AI calling system for communication purposes.
Visitor comments may be checked through an automated spam detection service.
